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UpdatedFacts last checked November 12, 2026

Sunnova went bankrupt or shut down. Now what?

Chapter 11; assets sold

Status: Chapter 11; assets sold. Filed Chapter 11 in June 2025; Solaris Assets bought substantially all assets in September 2025 and SunStrong Management now services the accounts.

Chapter 11, U.S. Bankruptcy Court for the Southern District of Texas (Houston), Case No. 25-90160. Claims agent: Kroll.

Now handled by SunStrong Management (for Solaris Assets)

Who handles Sunnova accounts now

SunStrong Management services and bills most in-service former Sunnova systems for the new owner, Solaris Assets. If you have a Sunnova lease, PPA or loan, your contract continues and payments go where SunStrong directs.

Workmanship and manufacturer warranties

Solar Accountability reports that SunStrong says it does not maintain systems customers own outright or with a loan and directs installation issues to the original installer (often a Sunnova dealer). Lease and PPA service obligations depend on your contract. Panel, inverter and battery warranties remain with the manufacturers.

To claim an equipment warranty, find the brand and serial number on your contract or the equipment label, then contact the manufacturer directly:

Many manufacturers require a certified installer to do the inspection; ask them for a local referral.

What to do now

  1. Keep paying as billed until SunStrong gives written instructions otherwise.
  2. For service, billing, refinancing or a home sale, contact SunStrong (sunstrongmanagement.com) with your Sunnova system ID.
  3. If a Sunnova dealer installed your system and is still in business, its workmanship warranty may still apply. Check your contract.
  4. If you own the system, claim equipment warranties directly with the manufacturer (see below).

Permits, monitoring and your utility

Your permit and final inspection record is held by your city or county building department, not the installer. Your utility holds the interconnection (permission to operate) record. If your monitoring app was run by Sunnova, create your own account directly with your inverter maker (for example Enphase Enlighten or SolarEdge mySolarEdge) so you can see production yourself.

Loan, lease or PPA questions

Your finance agreement is a separate contract. Ask the company that bills you: (1) who services the system under the contract, (2) whether any performance guarantee still applies, (3) what happens if you sell the home, and (4) whether there is a UCC filing on your property.

Timeline

  1. June 8, 2025: Houston-based Sunnova Energy International filed Chapter 11 in the Southern District of Texas. [3]
  2. June 2025: Heatmap reports the filing came after the Trump administration canceled a $3 billion loan. [4]
  3. September 4, 2025: Solaris Assets, LLC, formed by Sunnova's DIP lenders and GoodFinch Management affiliates, completed its purchase of substantially all of Sunnova's assets, including the servicing platform and the lease, loan and PPA portfolio. [1]
  4. September 2025: SunStrong Management became asset manager and servicer for the former Sunnova portfolio. Former Sunnova CEO Paul Mathews joined SunStrong. [2]
  5. March 2026: The Connecticut Attorney General announced an investigation of SunStrong over warranty, responsiveness and fee complaints. This is an investigation, not a finding. [5]
  6. May 2026: John Berger, Sunnova's longtime former CEO, now runs Otovo, a paid solar maintenance subscription that has bought the customer books of other failed installers. Heatmap does not report that Otovo bought Sunnova's accounts. [4]

What we could not verify

  • Exactly which Sunnova warranty obligations SunStrong honors for each contract type; this varies by agreement and we have not seen a public, contract-by-contract policy.
  • Whether Otovo (John Berger's company) will offer anything specific to former Sunnova customers. Heatmap describes Otovo memberships of $9 to $49 per month, but not a Sunnova program.

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FAQ

Is Sunnova still in business?

Filed Chapter 11 in June 2025; Solaris Assets bought substantially all assets in September 2025 and SunStrong Management now services the accounts. Chapter 11, U.S. Bankruptcy Court for the Southern District of Texas (Houston), Case No. 25-90160. Claims agent: Kroll.

Who handles Sunnova accounts now?

SunStrong Management services and bills most in-service former Sunnova systems for the new owner, Solaris Assets. If you have a Sunnova lease, PPA or loan, your contract continues and payments go where SunStrong directs.

Is my Sunnova warranty still valid?

Solar Accountability reports that SunStrong says it does not maintain systems customers own outright or with a loan and directs installation issues to the original installer (often a Sunnova dealer). Lease and PPA service obligations depend on your contract. Panel, inverter and battery warranties remain with the manufacturers.

Sources

  1. Business Wire, Sept. 4, 2025: Solaris completes acquisition of Sunnova
  2. Solar Power World, Sept. 4, 2025: SunStrong in charge of legacy Sunnova systems
  3. Kroll case website, Sunnova Energy International
  4. Heatmap News, May 21, 2026: Sunnova's former CEO is bullish on rooftop solar repair (Otovo)
  5. Solar Accountability company profile (compiled from court records and news)

Facts last checked November 12, 2026. This site is independent and not affiliated with Sunnova or any company named here.