Erus Energy went bankrupt or shut down. Now what?
Status: Chapter 7 liquidation. Phoenix installer that ceased operations November 3, 2023 and filed Chapter 7 in Delaware on November 8, 2023.
Who handles Erus Energy accounts now
No one took over Erus's obligations in the bankruptcy. If you financed or leased your system, contact the company that bills you. Any licensed solar contractor can service the system.
Workmanship and manufacturer warranties
In this Chapter 7 liquidation, Erus workmanship warranties are not being honored by the estates. Panel and inverter warranties remain with the manufacturers. Arizona homeowners can ask the Registrar of Contractors about the Residential Contractors' Recovery Fund.
To claim an equipment warranty, find the brand and serial number on your contract or the equipment label, then contact the manufacturer directly:
What to do now
- Keep paying your loan or lease.
- If your system was never turned on, ask your lender whether it can help obtain permission to operate.
- Start equipment warranty claims with the manufacturers.
Permits, monitoring and your utility
Your permit and final inspection record is held by your city or county building department, not the installer. Your utility holds the interconnection (permission to operate) record. If your monitoring app was run by Erus Energy, create your own account directly with your inverter maker (for example Enphase Enlighten or SolarEdge mySolarEdge) so you can see production yourself.
Loan, lease or PPA questions
Your finance agreement is a separate contract. Ask the company that bills you: (1) who services the system under the contract, (2) whether any performance guarantee still applies, (3) what happens if you sell the home, and (4) whether there is a UCC filing on your property.
Timeline
- November 3, 2023: Erus ceased operations and laid off workers, according to a CEO letter later included with the company's Arizona WARN notice. ABC15, citing that filing and prior Business Journal reporting, said Erus had served more than 17,000 customers in Arizona, New Mexico and Texas. [1]
- November 7–9, 2023: Arizona's official WARN listing is dated November 7, 2023, for Erus Energy / Erus Holdings, LLC / Erus Builders, LLC / National Clean Energy, LLC, affecting 56 employees in Phoenix. ABC15 reported the WARN was submitted November 9. [2]
- November 8, 2023: Erus Holdings, LLC, Erus Builders, LLC and National Clean Energy, LLC filed Chapter 7 in Delaware. The Chapter 7 trustee, George L. Miller, was appointed about November 9, 2023, and later asked the court to jointly administer the cases, with most assets and creditors in the Erus Builders case. [3]
What we could not verify
- Public docket reports list a March 8, 2024 deadline for filing claims; we have not independently downloaded the official claims notice. That reported date has passed.
- We have not independently confirmed news reports that EnergyAid later offered paid repairs to former Erus customers.
Local guides
FAQ
Is Erus Energy still in business?
Phoenix installer that ceased operations November 3, 2023 and filed Chapter 7 in Delaware on November 8, 2023. Chapter 7, U.S. Bankruptcy Court for the District of Delaware, Case No. 23-11834 (CTG) (Erus Builders, LLC, also known as Erus Energy, lead), jointly administered with 23-11833 (Erus Holdings, LLC) and 23-11835 (National Clean Energy, LLC). Judge Craig T. Goldblatt. Chapter 7 trustee: George L. Miller.
Who handles Erus Energy accounts now?
No one took over Erus's obligations in the bankruptcy. If you financed or leased your system, contact the company that bills you. Any licensed solar contractor can service the system.
Is my Erus Energy warranty still valid?
In this Chapter 7 liquidation, Erus workmanship warranties are not being honored by the estates. Panel and inverter warranties remain with the manufacturers. Arizona homeowners can ask the Registrar of Contractors about the Residential Contractors' Recovery Fund.
Sources
- ABC15 / Phoenix Business Journal, Dec. 14, 2023: Erus ceased operations, WARN filing, and customer footprint
- Arizona Department of Economic Security, AZ Job Connection: Erus Energy WARN notice (notice date Nov. 7, 2023; 56 employees)
- U.S. Bankruptcy Court, D. Del., Declaration of Chapter 7 Trustee George L. Miller in support of joint administration (Case Nos. 23-11833, 23-11834 and 23-11835), as reproduced from the court filing
- Public docket report for Erus Builders, LLC, Case No. 23-11834-CTG (filing date, trustee, listed claims deadline)
- Arizona Registrar of Contractors (Residential Contractors' Recovery Fund)
- Solar Accountability company profile (compiled from court records and news)